Customer centricity is the core of a business success, and no reasonable individual argues its validity. The companies implement strategies to make their customers fulfilled by using their products and services. Over the last couple of years, more and more companies have been trying to fundamentally reshape the way in which they interact with their customers — a trend that has been accelerated by the recent Covid-19 pandemic. Perhaps the biggest change firms have made is that, rather than having a few episodic interactions, they are trying to create a continuous relationship with their customers. Customers feedbacks are critically important…
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UX - Customer Experience
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Metaverse Outlook
In science fiction, the "metaverse" is a hypothetical iteration of the Internet as a single, universal, and immersive virtual world that is facilitated by the use of virtual reality (VR) and augmented reality (AR) headsets. In colloquial usage, a "metaverse" is a network of 3D virtual worlds focused on social connection. The metaverse is a vision of how the next generation of the internet will operate. A metaverse will be an improved digital environment where it is possible to move seamlessly between work, play, shopping, socializing and creativity in one digital landscape. What form that landscape will take is a subject of debate. Firms such as Meta (Facebook) are investing heavily…
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Enhance your Planning and Execution
We all have experiences in planning and executing projects whether at home or at work. It is given that a proper planning and execution lead to success. We have learned it from our experiences to plan properly then work the plan. This is simply true, however, there are other dimensions of planning and execution based on our experience consulting and working with SMEs that we would like to streamline. We categorize four outcome scenarios depending how an SME is weak or strong in planning and in execution presumably the resources remain constant equally in each scenario. 1 - Success: we all…
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How This Revised Business Financing Program Could Help You
During the pandemic, enterprises had to re-evaluate their business strategies to survive. Therefore, post-COVID-19, there has been a significant demand for Management Consultants to help companies address sustainability, recovery, and expansion plans.
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Season’s Greetings From Paradigm Business Plans
The Paradigm Business Plans team wishes you the happiest of holidays this season. May the New Year be filled with joy, health, and prosperity!
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Financial Tools as innovation killers
There are smart and hardworking managers in well-run companies who operate well, however, cannot to innovate efficiently. It looks like most companies are not half as innovative as their senior executives want them to be. There might be various reason for this inefficiency and opportunity cost. Among these reason, the following financial tools and measures are contributing factors for lack of innovation in corporations: Misapplying DCF and NPV- the first misleading financial analysis tool is the method of discounting cash flow to calculate the net present value of an initiative. While the mathematics of discounting is logically impeccable, analysts commonly commit…
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Bubble burst or Correction?
For years we heard that Toronto’s housing market was a bubble. Recent Rapid interest rates increases have slowed down the real estate transactions volume and have reduced the housing prices in 2022. How can we perceive this market change? Is it a bubble bust that some people have been saying for years and some got short positions to benefit from free fall real estate market? or Is it a market correction that occurs in any market naturally? To answer these questions, it is better we look into the core real estate factors influencing the housing market and prices. Like any other…
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Data Analytics as a Strategy
Competitive advantage entails various aspects in a company, from its governance to the HR competitiveness, all should be aligned and integrated to generate a great market positioning. Among all sorts of competitiveness like technology, lean manufacturing, IoT, etc. organizations are competing on analytics not just because they can, but because they should. It is virtually impossible to differentiate from competitors based on products alone. The rivals sell similar products and/or services, like large manufacturers are all benefit from cheap offshore labour, you’re hard-passed to beat overseas competitors on product cost. Among different ways to differentiation as source of competitiveness, becoming an analytics…
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Busted! Don’t Believe These Business Plan Myths!
For any business plan, including your financing, management or immigration purposes, you need expert advice to ensure that you are guided in the right direction. They also assist with business, equipment, renovation and expansion loans.
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Strategic Management & Balanced Scorecard
Companies strive to transform to data utilization and make decisions based on data generated and measured by the company. Financial statements and measures do not necessarily address all vision and strategy efficacies. Balanced scorecard was developed to measure performance from thee additional a views: customers, internal business processes and learning and growth. This approach is a complement to the traditional financial measures. Most companies’ operational and management control systems are built around financial measures and targets, which bear little relation to the company’s progress in achieving long-term strategic objectives. Thus, the emphasis most companies place on short-term financial measures leaves…
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